A Non-Emergency Medical Transportation (NEMT) Service Provider
Fast, safe, and efficient transport for your healthcare needs
A Non-Emergency Medical Transportation (NEMT) Service Provider
Fast, safe, and efficient transport for your healthcare needs
About VASTOR MediRides, LLC Transportation Services
Our Mission
Our Mission
VASTOR MediRides, LLC is dedicated to providing safe, dependable, and compassionate transportation services that connect members to the care and resources that support their health and independence. We believe every member deserves to be treated with dignity, respect, and kindness throughout their transportation experience.
By combining professional service, a strong commitment to safety, and a genuine concern for those we serve, we help ensure that transportation is one less barrier to receiving essential care. Our goal is to be a trusted transportation partner for members, healthcare providers, and the communities we proudly serve throughout Northern Virginia.
Meet the VASTOR MediRides Team
VASTOR MediRides is built on a foundation of experienced leadership, strong compliance practices, and a commitment to delivering high-quality non-emergency medical transportation services. Our team combines public sector leadership, healthcare policy expertise, and hands-on NEMT operational experience to meet and exceed industry standards.
Discover VASTOR Medirides, LLC
Our Commitment
Our Commitment
Our Commitment
We are committed to providing safe, reliable, and affordable transportation services that respond to member inquires and transportation-related support requests. We strive to exceed expectations with every ride and are dedicated to transparent communication and building long-lasting relationships with all members.
Our Fleet
Our Commitment
Our Commitment
Our fleet consists of modern and well-maintained vehicles, including wheelchair minivans. We can accommodate both ambulatory and wheelchair passengers.
Our Drivers
Our Commitment
Our Drivers
Our drivers are professional, experienced, and courteous. They are knowledgeable about the local area and always go the extra mile to provide a comfortable and enjoyable ride for our passengers.
VASTOR MediRides, LLC, Privacy Policy
Effective Date: June 15, 2026
VASTOR MediRides, LLC ("VASTOR MediRides," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of the information entrusted to us by members, caregivers, healthcare facilities, transportation partners, and visitors to our website.
This Privacy Policy explains how we collect, use, maintain, and protect information obtained through our website, transportation operations, telephone communications, and text messaging services.
Information We Collect
We may collect information necessary to support transportation operations and communications, including:
Personal Information
- Name
- Telephone number
- Email address
- Mailing address
- Emergency contact information
- Transportation-related information necessary to coordinate services
- Information voluntarily provided through website forms, email, telephone calls, or text messages
Website Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Date and time of access
- Pages visited
- General website usage information
This information is used to improve website performance, security, and user experience.
How We Use Information
Information collected by VASTOR MediRides may be used to:
- Coordinate and support transportation services
- Communicate trip-related information
- Respond to member inquiries and transportation-related support requests
- Maintain operational records
- Improve service quality and safety
- Meet legal, regulatory, contractual, and operational requirements
- Protect the safety and security of members, employees, contractors, and the public
Confidentiality and Protected Information
VASTOR MediRides recognizes the importance of maintaining the confidentiality of information entrusted to us.
When applicable, information associated with transportation services is safeguarded in accordance with applicable federal and state privacy requirements. Access to information is limited to authorized personnel and service providers who require such access to perform their duties and support transportation operations.
Information is used and disclosed only as necessary to coordinate transportation services, fulfill contractual obligations, comply with legal requirements, and support safe and efficient operations.
Information Sharing
VASTOR MediRides does not sell, rent, trade, or share personal information for marketing purposes.
Information may be disclosed only when necessary to:
- Coordinate transportation services
- Communicate with authorized caregivers, healthcare facilities, or transportation partners
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, safety, and security of members, employees, contractors, and the public
- Support business operations through trusted service providers acting on our behalf
Any service providers with access to information are expected to maintain appropriate confidentiality and security safeguards.
SMS/Text Messaging Communications
VASTOR MediRides may use SMS/text messaging to communicate transportation-related information, including:
- Trip reminders
- Ride status updates
- Arrival notifications
- Transportation support communications
- Operational notices related to scheduled transportation services
SMS Consent
Members, caregivers, facilities, and authorized contacts who voluntarily provide a mobile phone number may receive SMS communications related to transportation services from VASTOR MediRides LLC.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message Frequency
Message frequency may vary based on scheduled transportation services and communications requested by the member or authorized contact.
Message and Data Rates
Message and data rates may apply according to your wireless carrier's service plan.
Opt-Out
You may opt out of SMS communications at any time by replying: STOP
After opting out, you will receive a confirmation message and will no longer receive text messages unless you subsequently opt in again.
Assistance
For assistance regarding SMS communications, reply: HELP
or contact VASTOR MediRides directly using the contact information listed below.
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Website Forms and Communications
Information submitted through website forms is used solely to:
- Respond to inquiries
- Provide requested information
- Support transportation-related communications
- Improve our services and operations
Submission of a website form does not guarantee transportation services or establish a transportation arrangement.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
Users may adjust browser settings to refuse cookies; however, certain website features may not function properly if cookies are disabled.
Third-Party Websites
Our website may contain links to external websites. VASTOR MediRides is not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites separately.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children through our website.
Data Security
VASTOR MediRides maintains reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
While no system can guarantee absolute security, we continually strive to maintain appropriate protections for information under our control.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect operational, legal, regulatory, or technological changes.
Any updates will be posted on this page with a revised effective date.
Contact Us
VASTOR MediRides, LLC
Fairfax County, Virginia
Phone: 703.997.5775
Email: info@vastormedirides.com
Website: www.vastormedirides.com
If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.
Contact Us
To order transportation service, call your medical insurance provider!
ASK FOR:
VASTOR Medirides, LLC
Hours
Mon | 07:00 am – 05:00 pm | |
Tue | 07:00 am – 05:00 pm | |
Wed | 07:00 am – 05:00 pm | |
Thu | 07:00 am – 05:00 pm | |
Fri | 07:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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